How is Lootbox eligibility determined?
Loot box eligibility will be determined via weekly snapshots. These snapshots will record the wallet addresses containing Genesis Sipher NFTs (INUs or NEKOs) and will allow claiming of loot boxes accordingly. Weekly Snapshots will be taken at a random time THE DAY PRIOR to each week’s claiming period — so if you have Genesis Sipher NFTs and want to ensure that you are eligible, we suggest that you refrain from trading or transferring them as we get closer to each weekly snapshot. If you are looking to buy a Genesis Sipher NFT to be eligible, we recommend that you do so at least 25 hours prior to the weekly claim periods.
How can I claim Spaceship Lootboxes?
You can find a step-by-step guide to help you claim Spaceship Lootboxes in this article
What are the weekly claim periods?
Do I need to mint if I want to open Lootboxes?
You do not need to mint to reveal or open the Lootbox. This feature is only available Off-Chain (in your Account Inventory—after claiming).
How can I open Spaceship Lootboxes?
You can find a step-by-step guide to help you open Spaceship Lootboxes in the following article:
Minting Lootboxes, Parts, or Spaceships
How can I mint Spaceship Lootboxes, Ship parts, or Spaceships?
You can find a step-by-step guide to help you mint Spaceship Lootboxes, Ship Parts, and Spaceships in the following articles:
Is there a deadline for minting?
There is no deadline. You can mint Lootboxes, Parts, or Spaceships at any point in time after claiming or opening Lootboxes, or building your Spaceship. Note: All Spaceship-related functions must be performed Off-chain. As such, we recommend that you mint ONLY if you wish to trade them or if you prefer to keep them in your wallet.
I’m clicking on the ‘Re-mint’ and ‘Cancel’ buttons on the ‘Pending’ tab but nothing is happening, how can I solve this?
Please try the following steps:
1. Refresh the page and try again
2. Disconnect and re-connect wallet, and try again
3. Clear browser cache, and try again
The ‘Re-mint’ and ‘Cancel’ buttons on the ‘Pending’ tab open up the Metamask and I can approve the transaction, but it keeps failing / I keep getting an ERROR. What can I do?
Although Polygon is a great L2 that provides cheap transactions at high speeds, there are times when the network experiences ‘hiccups’ or outages. This is something that is out of our hands, but here are some suggestions that could help:
1. After the Metamask Pop-up opens up, please wait about 10 seconds before approving the transaction. This could help Metamask properly load prior to sending the transaction to the Network.
2. Edit the Estimated gas fee and increase the ‘Max fee (GWEI)’
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